Delivery Information
Shipping & Delivery Information: Fast, Free, and Discreet!
At Oh La La Shop, we understand that receiving your order quickly and privately is paramount. That's why we partner with Royal Mail and Evri (UK ONLY), who we trust to provide the most reliable, fully tracked, and signed-for service worldwide. We also now offer a more affordable UK only postage using DHL partner Evri parcels UK.
Discreet Packaging is Our Guarantee
Your privacy is our top priority. Every single order is shipped in plain, nondescript, weather-proof packaging with no visible branding or hint of the contents. Your order is our secret! We treat your details with the strictest confidence and never share them. Free Worldwide Delivery Offer!We offer FREE Worldwide Delivery on all orders over £75.00!
UK Delivery Options (Stock from UK)
All UK parcels are sent using Royal Mail a tracked service that requires a signature upon delivery, giving you total peace of mind. Or Evri Standard or Next Day parcel service.
Service Price Expected Delivery
Royal Mail 48 (signed) £6.99 2 working days
Royal Mail 24 (signed) £8.82. 1 working day
Evri Standard £3.99 up to 5 working days
Evri Next Day £4.99. 1 working day
(orders over £75 Have Free World Wide Delivery)
Export from the UK
International Delivery Options (Stock from UK):
All international parcels are sent using Royal Mail's International Tracked and Signed service.
Region Price Service
Europe (EU and Non Eu) £14.80 Royal Mail International Tracked & Signed
Rest of The World USA etc £19.80 Royal Mail International Tracked & Signed
(orders over £75 Have Free World Wide Delivery)
Export from the UK
Important Notes on Customs and Fees (Post-Brexit): Please read this section carefully to avoid surprises! We work tirelessly to keep shipping costs low, but we cannot control the fees imposed by destination countries. EU Destinations (from UK): Parcels shipped from our UK base to the EU will incur local import duty charges and handling fees imposed by the country of destination. Oh La La Shop is not responsible for these extra charges—they are payable by you upon arrival.
USA: Due to current administration policies, US-bound parcels will incur an import duty and handling charge (currently averaging £8.00 total) which is calculated and passed on to you at the time of purchase. This ensures a smoother delivery process!
Other Worldwide Destinations: We can only process customs duty and local taxes for the USA.
For all other countries, you (the customer) are responsible for any customs duty, local taxes, or miscellaneous costs incurred upon entry into your country.
Order Tracking & Dispatch Promise
Same-Day Dispatch: Place your order before 12:00 PM (GMT), and we guarantee your parcel will be dispatched THAT DAY from either our UK or European warehouse. Tracking: Once dispatched, you will receive a tracking number that allows you to monitor your parcel's journey online from the moment it leaves us until it is signed for at your door.
Local Click & Collect
Live near us in Bridgend, South Wales? We offer a "Click and Collect" option! Seen as “Pick Up From Store” option Simply select the “Pick Up From Store” option at checkout. Then, contact us immediately to arrange a strict by appointment time for collection.
